If you cannot find the answer to your question or would like additional information about a LifeAid medical alert system, call us toll-free 24 hours a day, 7 days a week at 800-998-2400.
Top 5 Questions
- What if I’m not absolutely happy with LifeAid?
- How will emergency personnel gain access to my home?
- What is the average response time?
- Will the LifeAid help button work outside of my home?
- What system repair/replacement service is provided with the LifeAid medical alert system?
General
- How will emergency personnel gain access to my home?
- What if I lose power?
- How can I change the information that I originally gave LifeAid (ie. phone numbers, responder list, etc.)?
- What if I’m not absolutely happy with LifeAid?
- What are your Customer Service hours?
- Can my LifeAid medical alert system be moved if I move?
- How do I return my LifeAid when I no longer require it?
- What kind of training do LifeAid Care Specialists receive?
You can contact us at any time at 800-998-2400 for customer service questions. We are here 24 hours a day, 7 days a week, 365 days a year.
Service
- What is the average response time?
- Who am I reaching when I push my help button?
- How does LifeAid protect me if I fall in my bathtub?
- Will the LifeAid help button work outside of my home?
- Is the LifeAid medical monitoring center available around the clock?
- What procedures are used to test the LifeAid system?
- What type of information does a LifeAid Care Specialist have access to?
- Who will know that I have an emergency?
- What if I press the help button by mistake?
- Will LifeAid affect my telephone service?
- What if I am unable to speak when I press the Emergency button or help button?